The team at Duralloy are focused on providing innovative aluminium solutions to our customers to ensure they get the best from their alloy tray. “Every job we work on we not only provide a great product, but also valuable advice on the build, materials and design” our Sales Manger Bradley Muller mentions. “It’s important to us that they aren’t left frustrated with their aluminium tray design, that’s why we go to the trouble to take each step from quoting to drawing to build to completion carefully and ensure the customer is with us the whole way.”
When enquiring on a quote Duralloy carefully assess the needs of our customer, offering aluminium options that would both enhance the tray look and also assist in the working of your tray. Speaking with experts in the field we can confidently say our skill in the manufacture of our products, is always seen in every product that leaves. “It’s great to know that our customers are driving away with a professionally manufactured tray that is engineer certified and load rated and that they are in the know as to build details.” Being something that we pride ourselves in, is that our products have a certificate to prove the genuine engineer approval, and that our customer can come to us at any time to ask for support or details of our tray and design.
Overall, the Duralloy Customer care is always at the forefront of our team’s minds. Whether they are quoting a new design, creating a 3D drawing to be approved by our customer or building the ideal tray for our customer. “We absolutely strive to provide a complete, genuine engineer certified and load rated tray, ideally designed and built to suit the customer every time.”